This Privacy Notice applies to Compellier and its family of companies, including BH Group Holdings, Cemplex Group, Formulated Materials, Smart Batch Systems and related websites.
Compellier and its subsidiaries (BH Group Holdings, Cemplex Group, Formulated Materials, Smart Batch Systems and related websites) respects your privacy. We provide this Privacy Notice so you understand how we treat the information we receive from you and about you when you use our websites, content, or mobile applications (collectively the “Sites”), as well as purchase our products, interact with us, visit our premises or otherwise use our services (together with the Sites, the “Services”). This Notice applies, in general, to all Services operated by or on behalf of Compellier and our subsidiaries and business units worldwide (collectively, “Compellier” or “we” or “us”).
Please read this Privacy Notice. By using or visiting the Services, you acknowledge the terms of this Privacy Notice and agree to our Terms and Conditions of Use (the “Terms”). Use of our Services is voluntary. If you do not agree to the Privacy Notice and the Terms, you must immediately cease such use.
There are a few places where Compellier and its subsidiaries gives you an opportunity to voluntarily provide us with information that directly or indirectly identifies you (your “Personal Data”). When you engage in certain activities, such as ordering a product or service; filling out a form to request a demo or enter a contest or sweepstakes; participating in third-party social network service activities; filling out a survey; applying for a job; sending feedback or product reviews; requesting product manuals; visiting our facilities; or registering your product online, Compellier may ask you to provide Personal Data such as:
You choose whether to engage in these activities. Depending upon the activity, some of the information Compellier asks you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
In addition to the information you choose to provide, Compellier may automatically collect other information about you through the Sites. Such information may include, without limitation:
We may combine any of the information we collect from or about you and use it in the manner described in this Privacy Notice. Compellier also may collect information about you from publicly available sources, or from third parties such as our channel partners or credit reference agencies in connection with your purchases.
We, along with third parties, use cookies, analytics and other technologies. These technologies are used for tracking, analytics, personalization and optimization of the Services.
Cookies are small text files that are stored on your browser. Cookies enable browsers to “remember” information related to a specific user and improve navigation within a given site. The use of cookies allows Compellier to recognize you every time you visit, and to personalize the Site to better suit your needs. If you are uncomfortable with storing cookies on your browser, you may set your browser specifically to reject cookies but you may not be able to use all the functionality of the Site.
Types of Cookies We Use:
You may manage or block cookies at any time by adjusting the browser settings on your device. For comprehensive information on the subject of blocking cookies, please visit www.allaboutcookies.org. For information and to opt out of interest-based advertising, you may also access the tools provided on digitaladvertisingalliance.org, www.youronlinechoices.com, and www.networkadvertising.org/choices.
At this time we do not respond to “Do Not Track” signals sent from Web browsers or other mechanisms that provide users the ability to exercise choice regarding the collection of personally identifiable information about a user’s online activities over time and across third-party internet services.
We use the following third-party services to analyze site traffic and improve our services:
These tools use cookies and similar technologies. You can manage your preferences using our cookie banner or through your browser settings.
Compellier and its subsidiaries may use your information for business purposes in accordance with the law for particular activities, including, without limitation:
Compellier may share information about you for the purposes listed above and in accordance with applicable law with:
Compellier may share aggregated anonymous information relating to visitors to and users of the Services with affiliated or unaffiliated third parties.
The Sites are currently hosted on servers located within the United States, but the locations of Compellier’s servers may change from time-to-time. Your Personal Data may be stored on servers located within the United States, or in another country. In addition, Compellier may transfer your Personal Data to affiliates, distributors, dealers, business partners, or others located in the United States or other countries in accordance with, and for the purposes as described in, this Privacy Notice.
In these circumstances, Compellier will ensure that your Personal Data is adequately protected, as required by law.
Compellier keeps your Personal Data as long as Compellier needs it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance), or as otherwise required or permitted by applicable law.
The Services may contain links to other websites or mobile applications. Additionally, other websites or mobile applications may contain links to the Services. This Privacy Notice does not apply to such other websites or mobile applications. Compellier does not review or monitor the websites linked to the Services and is not responsible for the contents, terms of use, or privacy policies related to any other websites or mobile applications.
You should make sure you are comfortable with the information that a third-party social networking service may make available to us by carefully reviewing the service’s privacy notice and terms and conditions and by modifying your privacy settings directly on that service.
Compellier is dedicated to protecting the privacy and security of your Personal Data, especially concerning SMS communications.
SMS Communications Handling: Compellier utilizes SMS communications to provide important updates, service notifications, promotional offers, and customer support messages. Message and data rates may apply, and the frequency of messages may vary. All SMS communications comply with applicable legal standards.
Opt-In Procedures: Before sending any SMS communications, Compellier obtains your explicit consent. By opting in, you agree to receive SMS messages from Compellier, which requires providing Personal Data such as your name, mobile phone number, and email address. You will be informed of the nature and frequency of SMS communications at the time of consent.
Opt-Out Procedures: You have the right to opt-out of receiving SMS communications at any time. To do so, simply reply with “STOP” to any SMS message from us, or contact our team directly. Once we receive your opt-out request, we will promptly stop sending SMS communications to your mobile number.
Data Privacy and Protection: Compellier employs strong data protection strategies to safeguard your personal information, including encrypting SMS communications, securely storing consent records, and conducting regular audits of our data practices.
Compellier’s Services are not intended for children under the age of 18. If you are under the age of 18, please do not use or submit any Personal Data to us. If you have reason to believe that we may have accidentally received Personal Data from an individual under age 18, please contact us immediately.
Compellier strives to maintain the accuracy and integrity of the Personal Data in its databases and to keep that information up-to-date. If you would like to review or correct your Personal Data, please contact us using the information provided at the end of this Notice.
Compellier and its subsidiaries will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law. For your protection, Compellier may ask you for additional information to verify your identity. In most cases, Compellier will provide the access you request and correct or delete any inaccurate Personal Data you discover. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on Compellier.
If you are a resident of the European Economic Area, Switzerland or the UK, you have additional rights under GDPR and applicable local law.
Right to Opt-out of Cookies: To comply with legislation in the European Economic Area, Switzerland and the UK, Compellier asks for your consent to set certain cookies. When you arrive on the Site, a banner informing you of the types of cookies we use will appear. By clicking ‘continue’ you expressly consent to the use of such cookies. If you wish to withdraw your consent at any time, you can do so by altering your browser settings.
Your Rights: You have the right to review, correct, update, suppress, transfer, restrict or delete Personal Data that you have provided to us, subject to the conditions set forth in applicable law. You may make such a request by contacting us at the address below. Please note that we may need to exclude certain information as part of your request to protect the privacy of other individuals or for legal reasons.
Legal Basis for Processing: Where we process Personal Data about you, the legal basis for our processing will typically include: processing necessary to fulfil a contract; processing necessary for our or a third party’s legitimate interests; your consent; and processing necessary for compliance with a legal obligation.
We prefer that you contact us directly about any questions or complaints in relation to how we process your Personal Data. However, you have the right to contact the relevant supervisory authority in Europe directly should you wish to do so.
The California Consumer Privacy Act of 2018 (“CCPA”) and California Privacy Rights Act (“CPRA”) require us to provide additional privacy-related information to residents of California.
Categories of Personal Data Collected: The categories of Personal Data we have collected about California residents in the preceding 12 months correspond with the following categories provided under the CCPA:
California Residents’ Privacy Rights: Subject to certain exceptions and qualifications, as a California resident, you have the right to:
To exercise your rights, please contact us using the information provided below. We may need to request additional information from you to verify your identity.
Compellier and its subsidiaries generally obtains your express consent for targeting cookies and does not otherwise “sell” or “share” your personal data as defined by CCPA/CPRA.
Compellier has implemented appropriate physical, managerial and technical measures to protect the security of data and information and to ensure a level of security of Personal Data appropriate to the risks of a breach. Unless applicable law provides otherwise, Compellier does not guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, including Personal Data.
While Compellier strives to protect your data, Compellier cannot always guarantee the security of any information you transmit to or from the Services, and you provide such information at your own risk. You acknowledge that: (1) there are security and privacy limitations in computer systems and on the Internet which are beyond Cemplex’s control; and (2) any such information and data, including Personal Data, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.
Compellier may change its Privacy Notice from time to time. This Privacy Notice was made effective on the date indicated below. Compellier encourages you to review this Privacy Notice regularly in your use of the Services and especially before you provide any information. Your continued interaction with us or your continued use of our Services will amount to your acknowledgement of the amended Privacy Notice.
If you have questions about this Privacy Notice or would like to exercise your privacy rights, please contact us:
Compellier LLC
Attn: Privacy Department
3010 NW 149th St
Oklahoma City, OK 73134
Email: privacy@compellier.com
All communications must be in the English language.
Effective Date: December 2025
Last Updated: December 2025